Agreements
What your business agrees to when it uses BMS Prime.
Terms of Service
Accounts, the free trial, prepaid subscriptions, payment by bank transfer, your data, liability and governing law.
Read the terms →Subscription & refund policy
Subscriptions are prepaid and non-refundable. How renewal, cancellation and mistaken transfers work.
Read the policy →Acceptable Use Policy
The rules that keep the platform lawful, safe and fast for every business on it.
Read the policy →Data Processing Addendum
How we process your employees’ and customers’ personal data on your behalf, as your processor.
Read the DPA →Service levels & support
Our availability target, maintenance notice, severity levels and support response times per plan.
Read the SLA →Privacy & security
How personal data is collected, used and protected.
Privacy Policy
What we collect, why, who helps us run the service, how long we keep data and your rights. Covers the website, portal and apps.
Read the policy →Cookie policy
Essential sign-in and security cookies only, plus your saved preferences. No advertising or tracking cookies.
Read the policy →Security & data protection
Company data kept apart, permissions checked on the server, two-step sign-in, audit trail and tested backups.
Read about security →Questions about a policy?
Write to info@bmsprime.com and a real person will reply within 1 business day.