Acceptable Use Policy

1. Lawful business use

You may use BMS Prime only for the internal business purposes of your own company or companies, and in line with the laws that apply to you, including employment, payroll, tax, accounting, anti-money-laundering, sanctions, consumer and data protection laws. You must not use the Service:

• to run, record or hide fraud, money laundering, tax evasion, terrorist financing or any other illegal activity;
• for a business, or on behalf of a person, subject to sanctions that prohibit dealing with them;
• to record false or misleading business details, including at sign-up or business verification;
• to process personal data without a lawful basis, or to monitor employees in ways the law does not allow;
• to discriminate against, harass, threaten or defame any person.

2. Content you store or send

You must not upload, store, share or send through the Service, including by email, notices or letters generated in BMS Prime, any content that:

• infringes someone else’s copyright, trademark, privacy or other rights;
• is unlawful, obscene, hateful, violent or exploits children;
• contains viruses, malware or other harmful code;
• is unsolicited bulk or commercial email (spam), or is sent to people who have not agreed to receive it where their consent is required;
• impersonates any person, business or authority, or is designed to deceive (phishing).

Store only the personal data your business really needs, and avoid special categories of data (such as health information) unless you have a lawful basis and a real need.

3. Security and integrity

You must not, and must not allow anyone else to:

• access, or try to access, another customer’s workspace or data, or any account, system or data you are not authorised to use;
• probe, scan or test the vulnerability of the Service, or bypass any security, permission or usage limit, without our prior written permission;
• interfere with or disrupt the Service, its servers or networks, including through denial-of-service attacks, excessive automated requests or traffic designed to overload it;
• use bots, scrapers or other automated means to access the Service, other than the integrations and exports we provide;
• share sign-in details, let several people use one login, or create logins for people who are not your Authorised Users;
• remove or hide any proprietary notices in the Service.

If you discover a security weakness, report it to info@bmsprime.com as described on our Security page, and do not exploit it.

4. Fair use of resources

Plans include limits on employees and user logins. Beyond these, we expect file storage, email volume, imports and API activity to be in line with the normal operation of a business of your size. If your use places an unusual load on the Service and affects other customers, we will contact you to agree a solution, such as a different plan, before taking further action. In an emergency we may limit the activity first, to protect the Service.

5. No resale or competing use

You must not sell, resell, rent, lease, sublicense or otherwise provide the Service to third parties as a service of your own, unless we agree in writing. You must not copy, frame, decompile or reverse engineer the Service, or use it or our documentation to build a competing product, except where the law expressly allows this.

6. Enforcement

If we reasonably believe this policy has been broken, we may remove or disable the content concerned, limit or suspend access for the users or workspace involved, and, for serious or repeated breaches, terminate the account under the Terms of Service. Where practical we will contact you first and give you a chance to put things right. We may report illegal activity to the relevant authorities and cooperate with them.

7. Reporting misuse

To report misuse of BMS Prime, write to info@bmsprime.com with as much detail as you can. We review every report.

Last updated: 22 October 2026.